FAQ
Frequently Asked Questions
What is UJI?
UJI is a fruit-based beverage brand offering coconut water, nata de coco juices, basil seed drinks, and fruit chunk drinks made with refreshing flavours and natural ingredients.
Are UJI drinks made with real fruit flavour?
Yes, all UJI beverages use real fruit flavours and are crafted to deliver a fresh, authentic taste.
Do UJI drinks contain preservatives?
No, UJI beverages are made without added preservatives to ensure natural taste and purity.
Are your products suitable for all age groups?
Absolutely! Our drinks are crafted to be enjoyed by kids, teens, and adults alike.
How should I store UJI beverages?
Store them in a cool, dry place. Once opened, refrigerate and consume within 24 hours.
Do you ship across India?
Yes, we deliver to most pin codes across major cities and towns in India.
How long does delivery take?
Delivery usually takes:
- 2–4 days in metro cities
- 4–7 days in other regions
What if my product arrives damaged or leaked?
We will replace it at no additional cost. Just contact us within 48 hours with photo/video proof.
Can I cancel my order after placing it?
Orders can be cancelled within 2 hours if they have not been shipped.
Do you offer refunds?
Refunds are offered only in special cases such as out-of-stock items, wrong items, or confirmed product damage.